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Introduction to CXOS

Say Hi to CXOS!

Written by Aditya Anantharaman

Updated at June 13th, 2025

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CXOS is a cutting-edge, integrated platform designed to enable clients to launch their own telco operations rapidly, positioning them as an Ideal Digital Mobile Operator (IDMO). It addresses the complexity of legacy telco systems by offering a streamlined, all-in-one solution. CXOS seamlessly integrates digital Business Support Systems (BSS), customer engagement tools, user experience enhancements, marketing technologies, and data analytics into a unified SaaS platform.

Traditional telco platforms often rely on loosely connected components, leading to inefficiencies and operational challenges. CXOS replaces this fragmented approach with a tightly integrated architecture, ensuring a smooth and cohesive experience for both operators and customers.

CXOS bridges the gap between operators and customers by tightly integrating customer and operator interfaces, ensuring that every operator action is reflected in the customer experience. This seamless interaction allows operators to manage their offerings effectively while providing customers with a reliable and consistent journey.

Whether it’s defining how products appear to customers, streamlining customer onboarding, or creating targeted marketing campaigns, CXOS combines functionality, flexibility, and innovation to empower operators and elevate customer experiences. This integrated approach is visually represented in the accompanying diagram, which highlights the platform's unique position as the connective tissue between the operator and customer ecosystems.

 

 

 

 

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